Our lingerie stands out for its combination of high-quality materials, exquisite craftsmanship, and attention to detail. We focus on selling pieces that are both stylish and comfortable, embodying elegance and confidence.

We source our lingerie from reputable manufacturers in Europe. We prioritize working with suppliers who uphold ethical production standards and use premium materials.

Yes, we have a range of plus-size lingerie options to ensure that every body type feels beautiful and sexy. Our goal is to promote inclusivity and body positivity.

We provide a size guide on our website to help you find the perfect fit. It includes detailed measurements and instructions on how to measure yourself accurately. We also provide an Award-winning Size Engine* AI Platform state-of-the-art technology with Swiss precision that matches your size to our garments. *Trade Mark

Our ECO range of lingerie is made from Econyl regenerated nylon, degraded elastane and Roica the premium stretch fibre by Asahi Kasei. Our standard range includes a variety of materials, including polyamide, elastane and prolene and each product listing specifies the materials used, allowing you to choose based on your preference.

We recommend following the care instructions provided with each product. Generally, hand-washing lingerie in mild detergent and cold water is advised to maintain its quality. Avoid using bleach or harsh chemicals and ensure gentle drying to extend the lifespan of your lingerie.

Our return/exchange policy can be found on our website. We offer a hassle-free return process within a specified time frame for any item with imperfections provided the item is unworn, with tags attached and in its original packaging. We carefully scrutinise each item returned to us to determine if it has already been worn and if so, it will not be refunded. Please review our policy for detailed instructions

Our ability to cancel or modify an order depends on its status and our fulfillment process. Please reach out to our customer support team as soon as possible, and they will assist you in addressing your request.

We offer discounts and promotions on our website. Keep an eye on our homepage and social media channels for updates on current offers, sales, and exclusive deals.

Orders validated before 3pm Paris time on weekdays (not weekends) are dispatched the same day. Shipping time depends on the country and shipping zone where you live and it varies from 3 to 10 days. The further away from Paris, the longer the shipping time. However, our garment prices include the cost of shipping but at an additional cost we can ship by express service. Please reach out to our customer service for assistance on this.

Yes, we understand the importance of privacy. We offer discreet packaging and shipping services to ensure your order arrives without revealing its contents.

Absolutely! Protecting your personal information is a top priority for us. We have implemented industry-standard security measures to safeguard your data, and we strictly adhere to privacy laws and regulations.

Yes, we provide order tracking services for your convenience. Once your order is shipped, you will receive a tracking number via email or text message, allowing you to monitor its progress until it reaches your doorstep.

In the unlikely event that your lingerie arrives damaged or defective, please contact our customer support team immediately. We will assist you in resolving the issue by offering a refund, depending on the circumstances.

Not yet, but we are working on it.

Currently, we operate exclusively through our online platform and do not have physical stores or showrooms. However, we provide detailed size guides, product descriptions and an Award-winning Size Engine* A.I. Platform state-of-the-art technology with Swiss precision that matches your size to our garments to help you make an informed purchase decision. *Trade Mark